QUALITY ASSURANCE PROGRAM
Our Quality Assurance Program helps in preventing any problems in delivering our promised services to you. Our professional Field Operations Managers will inspect and assess properties and provide detailed reports back to you, your Account Manager, and his/her team in addition to the point of contact at our Call Center.
Here to make sure the process runs as smoothly as possible, we find ways to improve and provide total customer satisfaction.
Our methodology to Quality Assurance is based upon continually improving our service to benefit our customers.
The PFG Guarantees
01. Listening & Communicating
02. Assessing & Reporting
03. Designing & Planning
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